SHIPPING POLICY

ORDER PROCESS
Bisou & Vieil Amour X Bisou ship from Los Angeles, CA. All domestic orders and shipments will be processed and shipped via UPS Ground or FedEx Ground within 7-10 business days, pending payment authorization and verification. All items are hand created in the heart of Los Angeles. Bisou & Vieil Amour X Bisou does not ship worldwide...yet.
PRE ORDER
For items listed as pre order, please expect delivery within the delivery date window stated on the product description. For more information on your pre order, please inquire at officialbisou@gmail.com or vieilamourxbisou@gmail.com for all things vintage r vintage collabs. 

USA SHIPPING
Orders will be processed within 7-10 business days upon purchase date, this is due to our made to order process. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via UPS Ground or FedEx Ground. Expedited shipping is an option at checkout for both UPS and FedEx. 
P.O. BOXES
Please note that UPS and FedEx is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
USA SHIPPING METHODS AND COSTS
Domestic US orders will be shipped via UPS Ground or FedEx Ground. Expedited shipping is available at checkout. Please note that expedited shipping is not processed on Saturdays or Sundays. If you requested expedited shipping on a Saturday or Sunday, this will ship on the soonest business day.  
To estimate shipping and tax fees select state and zip code upon checkout. Bisou & Vieil Amour X Bisou is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.

INTERNATIONAL SHIPPING (EXCEPT RUSSIA)
International orders are currently unavailable until further notice.
TAXES & DUTIES
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment fromBisou or Vieil Amour X Bisou, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Bisou & Vieil Amour X Bisou.
INTERNATIONAL SHIPPING METHODS AND COSTS
International shipping is not applicable until further notice.
SIGNATURE REQUIRED
Signature upon delivery is required on all purchases. If you'd like your package to be released without a signature required, please email Bisou or Vieil Amour X Bisou at officialbisou@gmail.com or vieilamourxbisou@gmail.com to release your parcel without a signature after placing your order. 
Bisou & Vieil Amour X Bisou is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to Bisou. All fees to ship the package back to customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 24-48 hours for tracking info to update.
EXPEDITED SHIPPING
We offer expedited shipping at checkout on domestic orders placed within the USA. Please note that expedited shipping is not processed on Saturdays or Sundays. If you requested expedited shipping on a Saturday or Sunday, this will ship on the soonest business day. We do not offer expedited shipping on international orders outside of the USA.